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Frequently Asked Questions

Frequently Asked Questions

Promotional Codes: If you have a promotion code, you must enter it in the Promo Code box at checkout once you are ready to make a purchase. Promotional codes cannot be used to purchase Gift Cards. Only one promotional code can be used per order. Promotional codes cannot be applied to previous purchases and other exclusions may apply.

Shipping: We ship USPS. Please note that all orders are handmade and will be ground shipped within 4 days of purchase.

2nd Day and Overnight shipping is available and must be placed by 2 PM EST for same-day shipping. Orders with 2nd Day and Overnight shipping placed after 2 PM EST will be shipped the following business day.

If you need your jewelry in a hurry please contact us and we will let you know if we are able to ship immediately.

All shipments will include tracking info.

How do I locate a style not featured on the website? You may email us to check the availability of your requested style.

What type of metals do you use?

We use recycled copper, brass and sterling silver. We also use gold-filled metals, upon request. Some of our pendants and chain are gold or silver plated. Please refer to the Jewelry Care section for cleaning instructions.

What other materials are used?

We use semi-precious gemstones, wood, seeds and leather scraps sourced from upholstery and garment manufacturers in the United States.

Why don’t you use “vegan” or faux leather?

Many faux leathers contain PVC, which is a known carcinogen. It requires large amounts of chlorine and dioxin to manufacture. Other toxins included in the process are lead, which damages brain development; cadmium, a neurotoxin and carcinogen; organotin, another suppresses the immune system. Although polyurethane is available, we prefer not to drive up the cost of our products by purchasing a new manmade item. We use the scraps from the upholstery and garment factories to help reduce their waste and reduce our costs.

Where else can I purchase Ekocreashunz? We are constantly adding retailers to stock our line and will post them in the retailers section of our website as they are added.

Do you offer wholesale pricing?

Yes, we offer wholesale pricing for brick and mortar and online retailers. For additional information, please complete the Wholesale Inquiry Form.

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